Technical Support

Required Information when reporting a problem:

SafeConduct

  1. Product and version number.
  2. License Key.
  3. If you have licensed the product, who you licensed the product through (distributor name or HiT Software).
  4. Operating system and version where SafeConduct is running.
  5. Applications or development environments used (versions, service packs, components, key technologies). Code samples, if applicable.
  6. Problem explanation; errors description and frequency (intermittent or systematic).
  7. Previous versions of the product used and related behavior, if applicable.